Frequently Asked Questions
Are discount codes available?
Some fragrance companies charge $65 - $75 per 30ml ($215- $250 per 100ml) and then offer periodical 30% discount codes to give the impression that there is a promotional discount. Even with a 30% discount code applied, their price is more expensive than our average priced 50ml product.
Follow us on social media to receive updates regarding promotions and new releases.
Do you ship internationally?
We certainly do our best! We ship from Louisiana, in the United States. That means that we are beholden to international shipping fees and laws. We will do our best to accommodate shipping to your country. Shipping rates are calculated at checkout, though you may be responsible for additional customs fees when the items arrive. If you have any specific questions, you can contact us. Should it be discovered after a purchase is made that we cannot accommodate your international shipping needs, a full refund will be issued to you.
Can I change my order/address?
We cannot change addresses due to Paypal rules on protection. You will need to contact
email@example.com within 24 hours of placing your order to make a cancelation request to facilitate reordering the correct fragrance.
Can I cancel my order?
We can cancel the order (if the order has not yet been processed).
A tracker not yet raised is not an indication that fulfilment has not received your order.
Once an order has been passed to fulfilment then we cannot cancel. As a result, we will need to check if we can cancel.
Do you accept exchanges or returns?
Due to the nature of the product, returns are politely declined. We make samples available in our Discovery Box or individual 2 ML samples prior to ordering the full bottles, and therefore there is no need to purchase full bottles of a fragrance that you haven't sampled prior. We ship orders without prior sampling however, this is with the customer agreeing to the Terms and Conditions that bottles are not exchangeable or returnable. Terms and Conditions are highlighted and are manually clicked prior to proceeding to purchase. Fragrance is subjective and this is why we make samples available so that there is no reason to buy a full bottle which is a cosmetic product which cannot be re-sold once used. However, if you receive any damaged or missing items, please contact us at firstname.lastname@example.org
Where can I track and trace my package?
US and UK ship out from our fulfillment center within 3 business days and International orders ship out within 6 business days. We are fulfilling orders within the above timeline and trackers are not raised prior to this timeline. Holidays and Weekends are not business days.
Trackers will be sent once the order has been shipped. Please check your Spam and Junk mail folders.
Are these fragrances cruelty, phthalate, and paraben free?
I'm sure the words phthalates and parabens fill quite a few people with fear. Questions about these two chemicals have spiked recently due to a study that linked phthalates and parabens to an early death. But the phthalates in that study weren't what you would find in a cosmetic product. First off, just
to be clear, parabens are preservatives used in cosmetic and pharmaceutical products. They are typically found in finished goods such as shampoos, moisturizers, toothpastes, etc. and not in raw fragrance ingredients.
Phthalates are a HUGE group of chemicals that are used for everything from construction materials to plastics. And, yes, some of these are hazardous to our health.
This is the CDC's definition of a phthalate: “Phthalates are a group of chemicals used to make plastics more flexible and harder to break. They are often called plasticizers. Some phthalates are used as solvents (dissolving agents) for other materials. (Center for Disease Control (CDC): Factsheet: Phthalates) Regarding phthalates - they are VERY rarely used in fragrance ingredients and are more commonly found as ingredients used in cosmetics. There is really only one that is used in cosmetics now as others have been phased out and that is in the fragrance industry, which is called 'Diethyl Phthalate (DEP).' DEP is listed as 'Fair' at EWG in terms of overall health/safety/environment”. It has a solid safety profile when used as expected in cosmetic products, and almost all of us are exposed to phthalates every day. This is actually mostly from food as it reaches through from the plastic packaging.
Currently, each of our fragrances are vegan. Epic Quest is cruelty free, and all of our fragrances are free of parabens and phthalates. All of our fragrances contain essential oils, absolutes, isolated molecules, safe synthetic molecules, C02 oils, and resins. We do not use any unlabeled or unmarked mixed blends of oils. We have included the SDS (Safety Data Sheets) on each page of each note used to be as completely transparent about what we use in our fragrances.
What is the maximum number of samples that can be ordered?
We have tried to make sampling as affordable as possible and regretfully this can lead to some misuse and amendments to our sampling policy.
A maximum of 9 samples per transaction can be ordered. Please note that we do not send multiples of the same product sample. However, you are free to order as many Discovery Box Sets (Side Quests) per transaction as you wish with the exception they are not the same exact 8 variants.
Why do you not offer a specific character fragrance from D&D?
Epic Quest is the unofficial Dungeons & Dragons themed fragrance line. We are not approved, endorsed or sponsored by Wizards of the Coast LLC. Epic Quest's perfume is permitted under the Wizards of the Coast Fan Content Policy. Portions of the materials used are property of Wizards of the Coast. ©Wizards of the Coast LLC.
Due to Wizards of The Coast not providing special permissions for use of their intellectual property outside of what is allowed via the Fan Content Policy, we are limited on which characters can be implemented in our fragrance line.
Why do you not offer colognes?
The notion that perfume is for women and cologne is for men is misconceived. These names simply indicate the concentration of the formula. While there are no official regulations, general guidelines are as follows:
Parfum: 20% +
Eau de Parfum: 12-20%
Eau de Toilette: 8-12%
Eau de Cologne: 3-8%
All of our fragrances are Eau de Parfum or Parfum and suitable for all genders, which is why we use the term "Unisex Perfumes" as a cover description for our line.
Here at Epic Quest, we are dedicated to YOU!
From creating scents that are clean and cruelty-free right through to our customer care, The Epic Quest Creed ensures that you are 100% satisfied with every purchase. If something goes wrong with your order, we’re here to fix it for you.
Step into the redolent realm of Epic Quest, a Dungeons & Dragons themed unisex perfume line. Whether you're a seasoned adventurer or a novice on the brink of your adventure, these fantasy fragrances will transport you to a realm of enchantment and wonder. With a blend of mystical notes such as ethereal incense, enchanted forests, and arcane spices, these perfumes will awaken your senses and ignite your imagination.
Imagine yourself exploring a labyrinthine dungeon, with torch in hand, your trusty weapon at your side, and your shield safeguarding your back. As you descend deeper into the earth, the scent of damp stone and ancient moss surrounds you, invoking the feeling of adventure and exploration.
The olfactory effect of these perfumes captures the essence of many divergent character classes such as a noble and loyal Paladin to a wise and spell-casting Wizard. Each distinct scent allows you to embody the character you've only been able to role-play.
Epic Quest offers fantasy inspired perfumes that are unique from the concept of aroma as a theme and theme as incitement for the fantasy-loving and fragrance-loving communities alike. Like the game Dungeons & Dragons, these scents are meant to stimulate a memory or the immersive sense you get while experiencing olfactive intrigue.
In these bottles are layered thematic fragrances that are sure to generate poignant conversation, fragrances that might be capable of changing the course of your own D&D campaign. They not only stimulate and exhilarate, but also take you to new planes of fantasy realms. Each Epic Quest follows a compelling character or location showered with intriguing backstories. These are scents to enjoy with a loved one, to share with guests you meet along your adventure, to take with you wherever your journey guides you, and to return to again and again much like an epic D&D campaign you and your friends never completed or revisit for a uniquely transcendent experience. Epic Quest is a critical hit for Dungeons & Dragons fans and is a must-have for any fantasy lover!